Shipping Policy

Effective Date: 5/1/2025

​

​

Thank you for shopping with MentalChamp! This Shipping Policy outlines the terms and timelines for shipping items purchased through our online store.

 

​

1. Order Processing Time

Orders are typically processed within 2–4 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day. You will receive an email confirmation once your order is processed and shipped.

​

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method. We currently offer:

 

• Standard Shipping (3–7 business days)

• Expedited Shipping (2–3 business days)

• Local Pickup or Delivery (where applicable)

 

Delivery times are estimates and may vary due to factors beyond our control, such as weather, carrier delays, or high-volume periods.

​​

3. Domestic Shipping Only

We currently ship to addresses within the United States. We do not offer international shipping at this time.​

 

4. Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.

 

5. Shipping Delays

MentalChamp is not responsible for delays caused by the carrier, incorrect address information, or unforeseen weather events. Please double-check your shipping details before finalizing your order.

 

6. Damaged or Lost Packages

If your item is lost or arrives damaged, please contact us within 7 days of delivery at [Insert Email Address]. We will assist you in filing a claim and may offer a replacement or refund depending on the situation.

 

 

 

​

 

Contact Us

 

 

If you have any questions about your order or this Shipping Policy, contact us at:

Email: contactmentalchamp@gmail.com